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Delivery FAQs

Thanks for showing interest in our products.

We know how eager you are to get your products and we are eager to get them to you in the quickest time !

Once we receive your order, it is processed immediately and we will deliver your products within 1-3 days in Gauteng.

3-5 days outside of Gauteng depending on external courier factors which we do not have control over.

We deliver directly to your home or office anywhere in South Africa. Delivery for online orders of R5999 or more in and around Gauteng is FREE! 

Orders outside of Gauteng are charged according to the order value with different intervals per delivery fee and order value.

Please ensure you have provided the correct address to be charged the correct delivery fee for your order.

We will contact you once your order and delivery address is received. We will confirm availability and delivery cost.

We will attempt to deliver goods within the advised time periods, but goods are subject to availability and delay in the delivery of goods is frequently in the hands of an external courier which we have no control over.

Once a tracking number is sent to you, you can track your order on the courier’s respective website.

You are required to make all the necessary arrangements to take delivery of the goods whenever they are tendered for delivery.

If you are not at home on the date that has been agreed and the delivery agent cannot contact you, we reserve the right to charge you for the re-delivery

You may in certain instances cancel your order. You can cancel your order before it is dispatched for delivery call us or email us to do so.

If you cancel an order and the goods have already left GOF Furniture warehouse, you will be liable for the delivery fee and a cancellation fee of 10% of the order.

We can only process the refund once we have confirmed that the goods have been returned to our warehouse in good condition.

If cancellation of an order is initiated by us, no cancellation fees will be payable.

Please contact our customer services at 010 447 3688 if you have any queries regarding cancellation.

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GOF Furniture